Technology

Whatsapp wants to warn businesses for violating the Commerce Policy

WhatsApp is working on a feature to warn businesses that violate the company's Commerce Policy. The warning will be visible above the chat list and will be limited to WhatsApp Business accounts.

Meanwhile, the messaging service is also working on adding a new section that will allow users to view messages that they have opted to “keep” messages from disappearing chats, another feature that is currently in development.

The company is developing a warning banner for WhatsApp Business accounts, that has violated the company's Commerce Policy. The feature was spotted days after the messaging service announced it was granting access to its cloud-based API to all businesses and developers. 

In 2021, WhatsApp updated its Commerce Policy for businesses offering goods and services for sale, informing them that they must comply with the policy. The WhatsApp Commerce Policy bans the sale of drugs, tobacco, alcohol, unsafe ingestible supplements, weapons, ammunition, explosives, live animals, animal parts, adult products, body parts and fluids, medical devices, dating services, piracy, subscription services, fraudulent goods and services, real, virtual, or fake currency, among other banned products and services.

Meanwhile, the company was also spotted working on a new feature that allows users to view messages they have saved from disappearing conversations. Discovered by the feature tracker last month, WhatsApp is said to be developing a feature that will allow users to “keep” some messages that are scheduled to disappear. 

The company is now working on a section on WhatsApp Desktop within the Contact info and Group info section. The new section is titled Kept Messages and is located under the Starred messages option.